Anonymous
STAY AWAY. This is a dishonest company. I placed an order which I was moderately happy with, but was then "subscribed" to an automatic shipment without my consent for over $60. When I emailed about the mistake, they said they would refund me if I sent it back at my own expense because it was too late to cancel (I never got an order confirmation, just a shipping confirmation). I was also informed that I had to cancel my "subscription" that I did not sign up for bu logging into an account that I had not yet made. I created an account to find that I had a 3 month subscription active that I had been charged for in full (again, never signed up for this OR opened an account), which I cancelled. It was then that I realized there were so many online reviews about this company scamming people. I emailed them about this and either got automated responses with more "deals" or quick, thoughtless responses that did not resolve my issue. I took it unopened to the post office and had them "return to sender" which lets you send it back without paying for the shipment (make sure it's unopened or they won't allow this). Hopefully I get a refund as promised. What a garbage company, ripping people off during a pandemic who are trying to support a sustainable business.
3 years ago
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Pela Care Corp. dba Habitat Botanicals has a 3.4 average rating from 542 reviews

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