I signed up through Pela's promotion to get a sample for $1 one time only. I ended up the next month with a $84+ charge to my account. This company is a SCAM. I emailed support asking for a refund and was told to login and manage my subscription (which I never signed up for) but couldn't because I didn't even have an account. Whats worse, I was told I could not get a refund and I would have to go to the post office despite that we are on shelter in place due to COVID and mail back the 2nd package of soap I got worth $23 (that I never ordered) in order to get a refund for the $84 subscription. This is ludacris for so many reasons. DO NOT SHOP HERE.