Horrible customer service! Natwest bank lost my check and instead of finding out what happened they requested to ask for another check. Customer service representatives lie on a phone that they make notes under your account, when you call an hour later there are no notes.. In a request to speak with manager, customer representatives reply all managers are busy someone calls you back and noone calls you ever! Strongly upset that Natwest bank treats clients in such unprofessional negligent way
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