I lost £743.84 with this bank in very short time since the account was opened, for nothing nothing.
I tried to purchase IPHONE XS MAX from eBay but no chance from a seller without any review wrong description and he sended rubbish in the parcel to get confused .
He sended with tracking nr and certificate of postage to showing the parcel has been received and do not get the money back the seller rwide fake statement to the bank .
1. I was headed
2. Seller He provided fake reference nr basically is from actionfraud not from police and actionfraud and police they never dealing with eBay
The parcel has been received by someone else I have proof, I sended all evidence to bank with they what requested and to eBay and Paypal and to tried to fight to get my money back by I don’t know what can I do...
eBay they sended via email a fake document to going to police station to get a reference nr and police they said to me this is not valid document recognized by the gurvement and by any enforcement law so they can’t do nothing, exactly the same was happened with PayPal .
I have no resources to fight because I don’t know how to dealing with this
And the bank they closed this dispute and the seller received the money for free ,from me and the phone as well.
I never never had any dispute with any bank this is the first dispute with these impostors.
Proof the parcel was received on day delivery by someone else according Royal Mail website tracking it showing different person no me.
I was at work on that day
Caution !!!
Please please do not try to open any any account at these scammers.
They have zero zero reputation on trustpilot.com and on many many websites if your transactions getting worse and you open dispute you 1000% they will find something to be legally do not get your money back.
Here you can see many people give to the bank very bad review that means I’m not lied.
So please stay away from these impostors.
Vasile Leonte
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I lost £743.84 with this bank in very short time since the account was opened, for nothing nothing.
I tried to purchase IPHONE XS MAX from eBay but no chance from a seller without any review wrong description and he sended rubbish in the parcel to get confused .
He sended with tracking nr and certificate of postage to showing the parcel has been received by signed by someone else (proof) and do not get the money back the seller rwide fake statement to the bank .
1. I was headed
2. Seller He provided fake reference nr basically is from actionfraud not from police and actionfraud and police they never dealing with eBay
The parcel has been received by someone else I have proof, I sended all evidence to bank with they what requested and to eBay and Paypal and to tried to fight to get my money back by I don’t know what can I do...
eBay they sended via email a fake document to going to police station to get a reference nr and police they said to me this is not valid document recognized by the gurvement and by any enforcement law so they can’t do nothing, exactly the same was happened with PayPal .
I have no resources to fight because I don’t know how to dealing with this
And the bank they closed this dispute and the seller received the money for free ,from me and the phone as well.
I never never had any dispute with any bank this is the first dispute with these impostors.
Caution !!!
Please please do not try to open any any account at these scammers.
They have zero zero reputation on trustpilot.com and on many many websites if your transactions getting worse and you open dispute you 1000% they will find something to be legally do not get your money back.
Here you can see many people give to the bank very bad review that means I’m not lied.
So please stay away from these impostors.
Vasile Leonte
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I have been living ina property in Nottingham for 12 months. I receive mail addressed to previous residents and always return to sender - gone away- and put it back in the post.
I have received multiple letters sent from "Your Business Profile' to someone whose name is unknown to me. I have returned so many identically addressed letters, that I can't now remember the exact number - 7 or 8, perhaps. The last 2 I returned with 'Deceased" and "Never lived here'.. I got another one this monring and opened it, as I think that it to see if there was a simple way of getting their system updated.
It's from Natwest Bank. They should know better. Their systems should be able to deal with something like this, simply and quickly. My way of delaing with this - simply and quickly - is to post the letter here and leave a poor review. Any more letters get shredded.
Anonymous
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Mr Andrew of Prestwich branch so rude and pathatic unbelievable I have never seen so arrogant and unprofessional in my whole life. Never going in that branch again .
Jason
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I have held an account with Nat West since 1987.I have always been happy with them.Since I have been on line(about two years)I have been cheated by some unscrupulous people.I have phoned Nat West fraud team and they have been marvellous refunding me my losses in no time.
Just one little complaint,to phone Nat West fraud team is a marathon wait.I have been waiting for up to 30 minutes.
“I've banked with NatWest for over thirty years. In the last few years customer service has been non existent, the bank has gone totally downhill.
Applied for Business ac (which I've had previously) was told 7-10 working days two months (42 working days) later nothing, just excuses!
Hours to answer the phone (then cut you off) weeks to reply to email, months to open accounts. Shocking ! Do your self a favour bank elsewhere, anywhere except NatWest, they are not the bank they use to be!
Sign of the times when you need to treat banks like utility companies and shop around swap and change, unfortunately loyalty means nothing and now is actually penalised.
I'm trying to change to HSBC and NatWest are making it as difficult as possible!”
“NatWest business are full of wrong information and false promises! They are an utter joke! Please do not use this bank if you can call them that! Will be changing personal and business banking and never use again!!!”
“Absolutely disgusted. I am a nurse who has been off sick due to pressures of coronavirus.my pay has dropped so I asked for a two month loan holiday. This amounts to 236 pounds and was refused. Been anat west customer for years and was made to feel like I was going something illegal. Will be changing my bank. So much for your adverts and offer if help.”
“Terrible service, mad queues, and currently I have just passed ONE HOUR on hold waiting for the fraud prevention team. Also I went into the bank the other day after trying to get through and they sent me back home to wait on the phone. That was a few days ago and I have still not got through, now I have a SECOND fraudulent amount on my account and it is still impossible to get any help whatsoever, so they are literally just having a field day with my money whilst natwest does zero. I am using this time in the queues to write this review and next I am going to move my account to starling bank. F the high street banks.”
“Leigh, a customer service agent was very helpful, very polite and straightforward. I highly appreciate her and would like to thank her for sorting out an issue I was facing. Thank you Leigh!”
“Terrible Bank! Tried to port my mortgage to another property. It's the same borrowing, same repayment, same LTV, same repayment term and they wont accept it. Said they dont accept furlough payments as proof of income from my PAYE job. And they also will not accept my self employed earnings as I have less than 2 years books. I'm only trying to move house.
When they tell you it's easy online and over the phone they are lying. You have to do a complete new mortgage application and prove your income just to move house.
I'm now forced to stay in the house I am in or pay them £thousands in early redemption charges to borrow elsewhere.
I renewed my mortgage 2 months ago and specifically asked the woman, will I have a problem porting my mortgage as my house is sold, otherwise I'll have to pay the redemption charges and she said "no itll be no problem at all". Now they want the money for me to leave or I lose my buyer and my purchase.
Been with them for 32 years and had 2 problems in the last year with them. Time to move everything to another bank! They wont help me so I will not help them.”
“Absolutely disgusted
Absolutely disgusted. No thoughts for pensioners and older people. Saying they have to make payments via direct debit or any way digitally. Many people don’t trust telephone banking and direct debits, including myself. My mother tried direct debit before and was charged extra on her gas bill. Could not get the he money back and was put into credit after a long drawn out process. Will be looking to change banks. As for the advert on tv saying they help people with this Covid crisis. Complete and Utter rubbish, false advertising. The staff there had no compassion for my mother being an 87 year old pensioner. Not a care in the world about my mothers stress levels already. Will have to take her into the bank if this issue is not resolved. To move to the co op if NatWest don’t change there policy. At the moment I really feel sorry for people banking with the Cwmbran branch in Wales. Don’t know if the attitude is the same in other branches in U.K.”
“I went into the Marlow branch I was met with a very unhelpful staff member they were letting people in and then shouted only two in the branch, which I do understand and agree with they did have a notice outside but, you couldn’t see how many people are in the branch until you go in. I suggested they make people stay outside and only let them once someone leaves. This was met with I’m not putting myself at risk in a really aggressive tone. Didn’t seem to mind putting the public at risk we had to pass each other on the way out. Very bad customer service.”
“Waste my time after queuing for ages and after being asked whilst in que that I wanted to change old notes in to new then to be told when in there they wont change. Will be closing all accounts and will not recommend anyone get an account with these cowboys”
“Have had two major issues with Natwest over the past four months one due to incompetent staff and one due to an error and almost impossible to get in touch with them to speak about it.
But, their complaints department is great, they dealt with both situations fast and with great results. All banks are assholes, but these assholes are nice about it”
“I very very very very very Upset with this Natwest bank services....they closed my wifes account and i had saved all my savings in her account..Nearly 2 months back they sent a letter saying her account will be closed without even telling a reason..then we went to the bank and did all formalities to transfer the amount to mine and till now which is 25th feb 2020...no money is transfered...i had to call the customer services and waited 20 mins on hold wasting my money..the customer services advisor spoke to my wife and said wait until monday and till now no news....and in this lock down perid we are really in need of my money to bring some groceries and store so i dnt have to go to market again and again...and i have a baby aswell . So why the hell its taking so long for this bank to transfer my money...its been 2 months i guess...such a hardship i faced..i would never recommend this Natwest bank to anyone...ill tell all my friends and family to stay away from this pathetic bank called natwest...”
“Natwest said i could have a month grace on my loan because of vius they called me today and said they want that money back now 3 weeks after they told me i had a month off.
Then they told me if i couldn't pay it now they will charge higher interest on that month now i have to make 2 loan repayment in a month.
Thieves”
