I never write a review as I don't have the time, but I have to agree with so many reviews here. 40 years a business customer and now they want to check every transaction meaning time wasted on calls rather than working on my business. They are making it very clear that they are not interested in loyal small business customers. Like many here, they are now doing periodic reviews acting like my accountant or the HMRC. Totally invasive all in the name of money laundering. They make you feel like a criminal when they are the biggest Ponzi scheme in the world. Unless you have debt with them they have no interest. (pun intended).