Jane Jones
Tried to set up an online account. Would not accept my id online. Went to the Barry branch and the manager took my id. Phoned later to say he needed me to sign the application, and he would post it out that afternoon first class. One week on it has not arrived, so tried to do it online again. Apparently it resent the last rejected attempt without allowing me to send a better copy.
2 years ago
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Natwest has a 1.6 average rating from 449 reviews

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