Opening current account online. All well until asked to download ID. I can't do this on my computer. Chat line for ages .. given a charged tel no. No reply. Went into bank. Gave me another no. Rang that and they said half an hour to complete and start again. They we'd theneed send me forms to take to bank. In the end I applied online to Barclays. . Took 5 mins and already sending details. Sorry Natwest but you did not inspire me with confidence
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