NATWEST has frozen my parents bank account, with no warning and no one prepared to say what has happened. They are both elderly and highly vulnerable. My mum is wheelchair bound and has the beginnings of vascular; my dad is registered blind. All their state pension and benefits gets paid in to this account and their bills go out of this account. What NATWEST has done has left my mum and dad without a penny to their name, having to borrow money off family which is extremely distressing for them both. Tomorrow, I will be getting in touch with their MP (Mari Rimmer) and Citizens Advice. Shame on you NATWEST!