I have recently changed my bank account… I have recently changed my bank account to NatWest to get the £200 offer. It is the worst thing I have ever done. I have been on the phone for two days now, 6 calls and listening to an automated voice, which has done my head in. The staff I eventually spoke to were lovely though. I still cant access my account or money, so I’m up there without a paddle. It is by far the worst service I have ever received. NatWest you are appealing. Oh, you may cancel my account as I have a view… Oh yea, still locked out of my A/C as they go home at 8:00pm, and I’m supposed to go on holiday tomorrow… We’ll, that’s cancelled!W