Just spend 40 minutes with an amazing NatWest staff member. Bassem at Welwyn garden city branch.
So knowledgable, helpful, thorough and understanding. I was with my 84 year old, slightly deaf mother, who can use the app alittle but needs advice. He responded to the situation really well amd made sure he responded to my mother, looked at her as he spoke to her ( even though I was asking most of the questions).
A wonderful credit to NatWest.
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