I have held an account with Nat West since 1987.I have always been happy with them.Since I have been on line(about two years)I have been cheated by some unscrupulous people.I have phoned Nat West fraud team and they have been marvellous refunding me my losses in no time.
Just one little complaint,to phone Nat West fraud team is a marathon wait.I have been waiting for up to 30 minutes.