I have been with this bank for close to 6 years. I transferred money from one account to the next and they ceased my account for fraud. The fraud team has the worst customer service ever. They are incredibly rude no service skills and very vague. I have had most services cancelled subsequently they don't care. I have had larger sum into my account before . But the dealt with me like a criminal for transferring money between accounts. My money. Really gutted I left Barclays for them. Never use this bank they don't care when things go the other way. I spent a total of 21hrs on the phone for my money and still unresolved.