Cardreader failed, then website was down. Telephone service with 15! min wait, got cut short once, cut off once eventually after 4 hrs including 45 !*"&!! mins waiting for someone to pick up the phone got money transferred. Plus they have shut 3 nearest branches. TSB hear I come and wont have to spend half a day with this bank which seems don't give a monkeys.
Ask the telephone banker how many people work as call handlers and then lookup number of NatWest customers then look up CEO salary.
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