Went to NatWest in Folkestone today terrible service one lady at the desk called Kim very very slow 2 customer walked out also talks to much rubbish to customers who are not interested then she started to keep talking about bank accounts to my daughter who told her she didn’t have time as had to go to work but Kim still tryed to carry on while customers were waiting very terrible service to much chat not enough work I would never ever bank with natwaest bad customer service and very very slow sort yourselfs out before you lose customers
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