Shocking! Online banking was disabled nearly week ago, I’ve called everyday, was told several times I would get a call back which never happened. It wasn’t sorted. I was told in every call ‘sorry’ This wasn’t good enough. I shouldn’t have had to call every day. I told them I needed to login to make a payment, it still wasn’t sorted. Very angry and upset about this.i had to say I couldn’t make payment and Natwest are useless