I very very very very very Upset with this Natwest bank services....they closed my wifes account and i had saved all my savings in her account..Nearly 2 months back they sent a letter saying her account will be closed without even telling a reason..then we went to the bank and did all formalities to transfer the amount to mine and till now which is 25th feb 2020...no money is transfered...i had to call the customer services and waited 20 mins on hold wasting my money..the customer services advisor spoke to my wife and said wait until monday and till now no news....and in this lock down perid we are really in need of my money to bring some groceries and store so i dnt have to go to market again and again...and i have a baby aswell . So why the hell its taking so long for this bank to transfer my money...its been 2 months i guess...such a hardship i faced..i would never recommend this Natwest bank to anyone...ill tell all my friends and family to stay away from this pathetic bank called natwest...