Have been a customer over 40yrs, awfull service. I wanted to transfer money to my son,s account. They no longer do that I was told, I need online banking so I can do it myself ,I also need a i phone, and they would set it up for me to do myself. What do they do, if we are all doing it ourselves? I am 72 i don't want a computer or a i phone, thats why I have a bank !! Time to change banks.