NatWest Bank - Disgrace, shame on you, excuse for a bank. Taking my business elsewhere ! Treating new potential customers like rubbish ! My account application was denied. I submitted ALL required documents, including id, proof of address, bank statement from another UK bank. My application went through and yesterday I even got a confirmation that my account is approved and card is on its way. Today however I got another follow emailsaying my application was declined giving no reasons but general quote of credit check. I didn't apply for a credit account or credit card but a debit account and debit card, so I don't see how any of that has an impact on opening an account.