This company lies about its return process. It is not free. For months I have returned 2 products worth over $900 and they said because the company in which they specifically use Dhl made a mistake they are not responsible for the mistakes dhl made even though they received it at their return shipping office. They sent back the item so I have to pay a double international return shipping fee. Thats dishonesty at their finest. ALL INTERNATIONAL BUYERS BEWARE OF THIS FRAUDULENT COMPANY TIPPING PEOPLE OFF. Look up there reviews and you will see multiple people with these return issues.