After about the first week I was scared to death my face was so irritated and I had 2 blemishes on my face that were rather big and hurt badly. I messaged Nava about my concern and they replied back very quickly and explained why and that I should start out a few times a wk rather than every day and make sure to moisturize. I did that and my skin healed right up! I know they say it takes atheist 60 days to start seeing results so I'm not sure if my face is looking and feeling better because I'm moisturizing more (although I did that day and night before Nava) or if I'm already seeing results from Nava. I will continue to use this product a little goes a long way and I love the texture of it and how silky it makes my face feel. So far I'm very happy with this product can't wait to see the results in the future!