Absolutely shocking Added for a friend. Travelled from Cornwall to London with my granddaughters for a shopping trip. One of my granddaughters purchase a Nike NBA hoodie from the store for £60. The day we were due to travel home she went to wear it only to find the security tag had been left in place. Telephoned the store whilst waiting for our train only to be told they would make contact today, no call. Just rang them again only to be told that if I send it back at our expense they will remove the tag and pay for return delivery. to return the item will cost me over £10.00 for this. No compensation for postage costs or their bad service. Shocking!!😡