Stay away if you have back pain!!!!!! I've suffered severe back pain for a couple of years, and after looking up Nectar (and then being bombarded by endless Instagram ads) I decided to buy one. They aren't cheap, but I was tempted by the reviews telling me how much back support I'd be getting, free pillows, and the 'last-minute' £250 off offer I'd be getting (which four months later is mysteriously still available), I decided to take the plunge. The delivery was a couple of weeks late, which was annoying but understandable. The mattress was very good for the first week, and I thought my back problems were sorted. Alas. After a couple of weeks the mattress started sagging in the middle, and even when I tried to sleep more on the side I would end up rolling into the middle of the mattress during the night. I was waking up with back pain worse than I'd ever experienced before - some mornings I was unable to even bend down and tie my shoes (all of this given I'm a sporty man in my late 20s). After another couple of months of struggling, sleeping from the other end, and generally waiting for the mattress to sort itself out and live up to its marketing and reviews, I decided to send it back. It took me a while after initiating contact to finally find someone to help. After a few weeks I managed to get the mattress picked up, but I was disappointed to find that the refund had the price of the free pillows deducted. Given that I neither asked nor paid for them I find this baffling. In conclusion, I would recommend going into a real mattress store and finding a mattress that really suits you - Nectar's marketing is very well done, professional and persuasive, but the product itself is poor. If you have a bad back then please, for your own comfort, stay away! And to the Nectar team, please stop charging people for 'free' pillows or change your marketing so that you aren't lying!