Nectar Sleep Reviews

4.7 Rating 1,199 Reviews
93 %
of reviewers recommend Nectar Sleep
4.7
Based on 1,199 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Read Nectar Sleep Reviews
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Phone:

1-888-8NECTAR

Email:

support@nectarsleep.com

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Anonymous
Anonymous  // 01/01/2019
This bed is absolutely horrible. Misleading and their customer service is horrible. They tell you that you can't return someone once it's open. Well how do you know if something is damaged without opening it. They said once opened can't return. Very nasty. Have to file fraud claim with credit card company for refund.
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Posted 4 months ago
Hassle free delivery. Good quality products.
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Posted 11 months ago
My son recommended it to me, but after reading some of the BBB reviews, I was a bit hesitant. However, after a few weeks of sleeping on it, I can say that my experience has been overall positive. The only downside is that I'm not a big fan of the pillows or sheets that came with it, but that's not a major issue for me since my old ones were just fine.
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Posted 11 months ago
I recently purchased a Nectar Sleep mattress and I am very pleased with my purchase. The mattress is incredibly comfortable and supportive. It has a nice balance of softness and firmness, making it suitable for all types of sleepers. I also appreciate the free trial period they offer, which allowed me to test it out before committing to the purchase. I would highly recommend Nectar Sleep to anyone looking for a high quality and comfortable mattress.
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Posted 11 months ago
Our old bed was worn down, we saw Nectar on a parents facebook group and wanted to give it a try.. We found the beds at a mattress firm near us and tested them along with a tempur pedic for ourselves and decided for the premier, maybe took us a few days to get used to but have loved it since.
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Posted 1 year ago
We just purchased another set of beds for our vacation home. Love them and so do our guests.
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Posted 1 year ago
Was concernced as im a heavier guy, but overall the mattress has been supportive and comfortable, get some of my best sleep in my life..or least that i remember. The frame I got with them doesn't seem to be the quality i need so have found a new one from Ikea, but customer service was really super helpful with me when I had to make a return.
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Posted 1 year ago
I'm surprised how much I actually like this bed. I read about a smell and didnt have anything, I got mine in just a few days and enjoyed the best sleep this weekend. Its a good mix of plush and supportive.
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Posted 1 year ago
Bought 3 twins for my children, the beds came fast and they seem to love them, sure are comfy to sit on. Some of the boxes came beat up and called customer service because we were concernced they could be dirty and the support phone number worked right away and they were really helpful..So much we decided to order ourselves a new bed but upgrade to their premier version.
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Posted 1 year ago
72 years young and overall my favorite mattress I've ever had.. Have some back trouble but I really think my old mattress of 15 years caused it, now its been a lot better.. cant believe it. My son reccomended the bed and some of these BBB reviews made me question my purchase so had to come and share my experience after a few weeks as over all positive.. I do not like the pillows or sheets very much but that is not a big deal for me as my old ones were just fine.
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Posted 1 year ago
Our sleep number bed didnt ever work for my wife and I. We tried Nectar premier and love it. Took about a week to adjust (from what my wife says was the abuse of our old mattress)...Now we sleep great and miss our bed when traveling.. We got the adjustable to help with snoring..wish they had more options for inhome delivery but the products and interactions were positive.
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Posted 1 year ago
The best customer service and satisfaction. Unfortunately, the Nectars mattress was not the fit for me. I have pretty serious back problems so not the products fault. Super disappointed it didn't work out because the customer service was OUTSTANDING. Contacted them on several occasions only to be met with superb interactions. Top notch company! I did end up getting a couple of pillows and will return for a frame. Special shoutout to Sarah I think her name was.
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Posted 1 year ago
I'll be straight and say that the first 30 nights on this bed was not great... I expected it to be a good middle range on firmness/softness.. but it was waaay more firm than I expected and wanted to return it. Nectar sent a free 2 inch topper to go with the bed to soften. I now sleep without the topper and like the bed enough I purchased a second for my kid. The process was a bit of a pain but all said and done really happy but was frustrated with my process.
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Posted 1 year ago
Comfortable and supportive, does well with heat/sleeping cooler. Really gives you the ahhhhhmazing feeling getting into your own bed at the end of a long day with work and the kids. We really love ours and the phone agent was so kind answering all our questions
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Posted 1 year ago
Be aware because they falsely advertise. This mattress is so soft that your back will hurt really badly in the morning. My mattress also came destroyed and the customer service brushed it off. They wouldn't refund or replace or even honor the warranty. Don't waste your money!
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Posted 1 year ago
Hassle free delivery. Good quality products.
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Posted 1 year ago
Return- They take it to the dump=Great sustainability I like a firm mattress but this is backbreaking despite saying a 6.5 firmness. My back was aching so I called to get it picked up after 2 weeks use. I have now just received an email from "Anyjunk" that the company has hired to come dump our mattress rather than at least donating it. You have a sustainability message on your site, but dump on the side of the road a brand new mattress. Your company disgusts me.
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Posted 2 years ago
Switched without notice and will not fix the proble. Nectar web site BOASTS that the frame is" made out of solid pine and natural spruce, we’re proud to offer you the perfect support for your new Nectar mattress" .... Which is wonderful if that is what you get. I received a steel frame that weighs over 100 lbs and bare support slats.....NOT what I ordered or agreed to or what it says on the web site. Their resolution to date is go to a store and find something I like.
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Posted 2 years ago
My experience with the Nectar Mattress was not a good one. I bought a king sized mattress for myself and my partner who is disabled. In just 8 months, this mattress became faulty, sinking in some places causing huge discomfort especially to my partner. When we notified Nectar that we were not happy and wanted to return the mattress, they were fully cooperative until we noted that we will not be seeking a replacement, but instead a full refund as we had no faith in the mattresses as a whole. At this point, the customer service team became rude and harder to deal with. We were once told that the ‘free gifts’ that came with the mattress did not have to be returned to receive the full refund, but this was contradicted later in the process where another member of the team told us that not returning the items would affect the refund, so I’m not sure how this is deemed a ‘free gift’ rather than just an accessory. Nectar and their courier company shown no remorse or care that my partner was disabled and we were disgruntled, with the courier company being rude and quite aggressive over the phone in booking the picking up of the mattress. Photographs of the faulty mattress and emails of the lack of customer service I received can be provided upon request. I can easily say that if anyone was to ask me about a Nectar mattress, I’d simply tell them to look elsewhere.
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Posted 2 years ago
I purchased my Nectar mattress over three years ago and it is still just like new. I had back and sleep problems from my last mattress prior to replacing it with this, but no problems since. The only problem I have now is being too comfortable to want to get out of bed...love it!
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Posted 2 years ago
Nectar Sleep is rated 4.7 based on 1,199 reviews