Nectar Sleep Reviews

Name: Nectar Sleep
Rating: 4.70

4.7 Rating 1,199 Reviews

93 %

of reviewers recommend Nectar Sleep

Company Reviews

Questions

Metrics

4.7

Based on 1,199 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

1-888-8NECTAR

Email:

support@nectarsleep.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I to be delivered in 7 days. It was not. When I called, they mentioned it was working days. That did not happen either. The delivery came in partials. 3 different complete one queen size bed. Called to them a couple of times to get more info on the items delayed. They committed to call me as soon as they shipped. No calls received alerting on shipment. I will not buy again.”

Helpful Report

Posted 3 years ago

“The mattress itself isn’t horrible but the frame is beyond horrible. Any motion transfer benefit Of the mattress is destroyed due to the flimsiness of the frame. I feel my husband’s every jiggle, wiggle, scratch, cough. Everything. Sadly, I didn’t realize the same one year trial doesn’t apply to the frame and was told I’m out of luck to exchange it.”

Helpful Report

Posted 5 years ago

“I like it, my husband hates it. We will be sending back”

Helpful Report

Posted 5 years ago

“Well Claire and I (me twice) put my mattress on Vacation hold and come home today to find it soaked not on my porch but once again laying on my stairs!!”

Helpful Report

Posted 5 years ago

“I referred my adult son who is my roomate at the moment and considered his own household by numerous state and federal agencies. The referral amazon card was denied to me because we live at the same address. Not what the referral program said. Will now tell everyone I had referred to not bother.”

Helpful Report

Posted 5 years ago

“I have been having issues with the mattress. After sleeping in the same spot for about two weeks I wake up in pain. If I switch sides then I wake up fine, no pain. After a 3-4 days I switch back to my preferred side and I'll be fine for about two weeks again then I'll wake up in pain. I have been goung back and forth switching sides to avoid the pain. I purchased the queen size mattress March 28th and I'm mostly the only person that sleeps on the bed. I will have to say I'm disappointed.”

Helpful Report

Posted 5 years ago

“I am giving it time, hoping it gets better. My lower back does feel good with the support, but the rest of my body not so great. I am a side sleeper, so my shoulder hurts a lot. And have to lay pretty flat on back otherwise back won’t feel good either. My husband is stomach sleeper and not great for that either, since there isn’t any give in bed. I am hoping it gets better.”

Helpful Report

Posted 5 years ago

“This bed is very hard and causing pain in neck and arms”

Helpful Report

Posted 5 years ago

“Poor, because both the original mattress and the replacement mattress would not expand. Both mattresses sank in the middle. I noticed on the tag that both mattresses had been in your warehouse for close to 3 months. By the time they are sent from China, they have been in storage too long. Also, when you recieve an order from a customer, make sure you tell the customer whether or not they are in a return zone. I will give you points on customer service because I did get my money back.”

Helpful Report

Posted 6 years ago

“Your promise of ship time and your customer service people all they wanted to do is get you off the phone as soon as possible. My ship time was put out 4 different times.”

Helpful Report

Posted 6 years ago

“I don’t feel I received the service and understanding regarding my question. Very disappointed.”

Helpful Report

Posted 6 years ago

“The mattress is too hard. It made my whole body hurt. Sorry I really tried to love it. I just could not sleep on it.”

Helpful Report

Posted 6 years ago

Nectar Sleep is rated 4.7 based on 1,199 reviews