I've had endless problems with Nedbank. My brother and I went in to a branch with our IDS to register power of attorney but during the Covid period he tried to use it to change my telephone number, they had lost the records. After my mum passed away her account was frozen, but they also froze my account. When I phoned to ask why, they said the account holder is deceased. Now their app has glitches all the time and their services are very, very expensive.