Nedbank Reviews

1.0 Rating 12 Reviews
0 %
of reviewers recommend Nedbank

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Anonymous
Anonymous  // 01/01/2019
Never take any insurance with kes bank, they are bad. No customer service whatsoever. Been trying to cancel my insurance policies last 20 days and today they even debited my account after so many emails I sent them. DON'T INSURER WITH NEDBANK THEY DON'T EVEN PAY CLAILS
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Posted 4 days ago
Tried to open a non resident account. Worst customer service ever. Months and months of chasing up and all emails ignored. Put in complaints which are then forwarded to the person who I complained about asking them to "please deal with this" which of course they don't because that's why I was complaining. Wish I'd read reviews before I chose Nedbank. Now I have to start the process again with another bank. At least they can't be worse than Nedbank. Absolutely appalling.
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Posted 1 week ago
1. Logging in fails, fails, fails, fails. 2. Technology no access, confuses, offers zero support 4. Client care - zero; , and zero support 3. Customer service weird; nil support; 5.. every effort ending in tears with disappointment: 6. Customer’s money inaccessible after selfie fails, technical problems day after day,? Selfie offers nil access, Every effort with every attempt. Ends in failure, lock out, tears With my money, my business, my money, huge fees, no access. . Tears, tears, weeping, losing all the way. Tragic - causing anxiety and suffering loss of credibility Contacted bank in every oossible way. Many times, day after day weeknafter week, costly calls, time wssting changing passwords time after time, begging for help; by online, by phone, by chatbot, by Enbi, by live chat, by phone 0ver and over, success, - to no avail. Losing money every day, losing precious time, getting no help, no access. Tears, anxiety, despair !
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Posted 1 week ago
I deposited R4000 into a Nedbank account that seems to be fraudulent. When I open an account I have to provide all kinds of security from finger prints to proof of everything. How can there be a fraudulent account? Obviously the bank feels a f_^k. Just telling me to get a lawyer and go to the police. As we don't have police in SA...it is a waste of time. Pity that the banks are so unethical to open fraud accounts and not to give a guck if you lose your money. They even refuse to investigate the account that it was put into. Disgusting policy. Shame on the banks. Also don't go to Nedbank in Brackenfell. You wait hours to be serviced. The new SA. F#cked up. Date of experience: March 12, 2024 Edit What’s next? Write a review about Trustpilot Review us too—tell us what you think about using our site. Your feedback will help us improve and keep Trustpilot honest. Become a verified reviewer All you need is a photo ID. Verifying helps ensure real people are writing the reviews you read, builds trust online, and lets everyone shop with confidence. Your ID will never be shown on Trustpilot—we’ll only display a verification badge. Learn more Keep 'em coming... Trustpilot reviews Choose country United States About About us Jobs Contact Blog How Trustpilot works Press Investor Relations Download the Trustpilot iOS app Community Trust in reviews Help Center Log in Sign up Chrome App Businesses Trustpilot Business Products Plans & Pricing Business Login Blog for Business Follow us on Legal Privacy Policy Terms & Conditions Guidelines for Reviewers System status Modern Slavery Statement © 2024 Trustpilot, Inc. All rights reserved.
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Posted 2 weeks ago
I'm not happy with the Rosebank mall Nedbank branch I went to print my bank statement and I end up get charged 340 Rand's first the didn't put paper in the self service machine but there's no any alert for you to not print and then the lady send me to the ATM still it didn't print but still charge me and my card stuck there I had to water more the 30minutes then when they take it out the send me to a person to assist me she told me to print there it charge 140 which I was fine with it but she did it twice which end up charging me twice and the money app it's worse u can't review your statement so Im not happy to be charge extra money for their own mistakes I use to think Nedbank it's better but I'm starting to doubt that
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Posted 1 month ago
The northgate branch is terrible. Staff look and sound like they work for government. Pathetic service. Going the same way as SA.
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Posted 1 month ago
This is the worst bank ever, terrible service all the time,,, they have even messed up my life, this bank is my worst nightmare
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Posted 1 month ago
Nedbank is a scam, blacks treated differently from whites, practicing genocide,, Let's spread the word
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Posted 2 months ago
The Nedbank Money app is so useless. My money has been disappearing but I'm unable to track down the transactions. Worst is that the credit card transactions only update overnight... Should there be any type of fraud happening in your credit card, guess what?? You'll only be aware of it the following day. I opened an overdraft and they charged me twice to close it. I am so fed up with Nedbank and out of all banks I've banked with, this is the worst decision I've ever made. Capitec is by far the best and I'll stick to it.
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Posted 3 months ago
I opened an account on the 31st of October, until now I haven't received my card, when I called to check it was at a wrong branch, no one bothered to call me back, their app is 0/100, when you open an account with them you have to link your own debit orders, too inconvenient.
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Posted 3 months ago
I have come to loathe banking with Nedbank. A simple bank deposit has turned into my worst nightmare. One minute on Tuesday 8 July 2023, I had R3200 solid cash then I deposited it into a Nedbank ATM. One R100 bill is returned, machine decides for some weird reason, to cancel the transaction. Up till now, I still don't have a clue wheb I'll have that money back. Of all the banks I have dealt with, Nedbank has definitely been the WORST! Stay away fron Nedbank. Save yourself the geartache of incompetence.
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Posted 8 months ago
I heard very tough and bad time with them losing so much money.
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Posted 4 years ago
Nedbank is rated 1.0 based on 12 reviews