New oven, still under gauntee, steam and grease between the glass door, customer service not helpful,told me to cover the food when cooking, stupid. You have to take the whole door off, which I could not do and could not find anyone to come and do it, incase they break the glass. Neff want £99 for a engineer to come out and take the door off. Would not recommend neff oven, not a happy bunny.