We bought our prestige range NEFF oven 3 years ago for around £1000. The mother board has now gone and costs well over £300 to replace. We contacted NEFF asking for discount as we have so many NEFF appliances in our kitchen. They offered a 15% discount on the part but not on the additional £100 fee for fitting. We are disgusted and will look for another brand. We thought we were buying quality clearly we were not!