Our slide and hide door came of the railings on one side. The sensors are gone on our cooktop so it has a mind of it's own. It takes a week for the service people to come out to confirm what is wrong and try and fix it. It has now been a month. Grrrr! So many calls. Management hide from calls so the poor customer service person cops the abuse. They couldn't organise a root in a brothel with a fist full of fifties.