We are disgusted with Neff Products and Neff Customer Service who will not take on board the design fault with the glass doors and drawers of the built-in oven, coffee machine and microwave combi. Very soon after we had these fitted one of the glass drawer fronts and a door chipped. These were replaced. Then it happened three more times. We are careful retired people with no children ever in the house. It seems to happen with the slightest knock of a mug/cup etc. It is not the mug/cup that chips but the glass on the built in products. Neff will not accept there is a design fault. It is not good enough to keep charging us for replacements doors and drawers. The glass is not up to standard or this would not keep happening. We have for eg: a glass breakfast table and this has never happened to that, and it is constant use. Glass doors should not shatter so easily with a gentle knock from a china mug. There is something very wrong, and it is also dangerous. This should not be happening. We will never buy Neff products again. The quality is very suspect. There is an obvious fault with the glass. We have explained this to them time and time again but Neff will not accept responsibility. They do not care and will not listen. Do not buy Neff.