Im a long time Nespresso customer and promoter. However recent changes to reordering coffee pods have me rethinking Nespresso entirely. I have an "easy order" that is showing on the web site as shipped since Jan 2nd. I called customer service, which has been taken over by a third party. I was not told when I will receive my coffee pods. This is the second order with an unexpected unexplained delay. If your considering buying a new machine, suggest you consider Nespresso distribution challenges.
4 years ago
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