The 'Coffee Specialists" or whatever wanky title these people have, they have no Customer Service skills & are the rudest people I have ever dealt with. They even hang up on you! You can not talk to a manager, they are obviously too important to talk to a mere customer. As a long term customer I will NEVER buy another Nespresso product & I will take every opportunity to tell everyone that I came into contact with.
2 years ago
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