The absolute worst cup of coffee I have ever had anywhere. I bought a Nespresso Vertuo Next. I tried every single flavor pod. They were all bitter. I called customer service and she looks at my purchases and says all their coffees from mid-intensity up are bitter. What?? I have never heard anyone say they sell "bitter" coffee. They certainly never advertised it. "Hi, we sell bitter coffee. You'll love it". Honestly, she told me herself they were all bitter. I like dark coffee, and no matter where I get it, it's great. This simply stinks. I will have to toss the machine and get a Keurig again which made a better cup of coffee. It's xmas....DON'T BUY ANYONE A NESPRESSO VERTUO NEXT, and if you get one, return it. I have spent a fortune on pods--they can be close to $2 a cup. They certainly got something wrong. Oh, and I did a cleanse and descaling which they said would help. Nope. Bitter coffee, horrible bitter taste in my mouth. Stay away and save your money.