it is the second time in 3 months that coffee has unmotivated delay, but this last Order online - delivery in 2-5 working days - after 2 days they email me saying "as we already tell you your order will have delay due to a change of warehouse" - What?? They didn't al all write this anywhere!!!
Now, after 7 days, they email saying that my order will be dispatch in 2-5 days, and that i have to wait the text of the tracking!
Telephone call center? they put you down
Chat? 122 minute to wait!!
Shame on you Nespresso, never again!!
2 years ago
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