Very poor service. I had a defective brand new machine with parts that looked used / dirty. I called and they arranged an exchange. When I got the machine, it was came with the exact same defects again. Talk about a disgusting capsule holder in the machine which they then claimed, based on images alone, that it was at first in need of an exchange, and now cited NORMAL and is safe for use. You can check the defective parts and not unhygienic based on sight? Are you kidding me?
1 month ago
Nespresso has a
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