The tracking was really good, the shipment really fast! The text messages and emails I got about the process were also helpful and add up to the overall quality of service! Article came in a nice plastic bag, no damage at all. Inside the bag was the article in it's own bag, very good way of packing. The shorts fit fine, even the stickers/car scent thingy and labels were all inside. I'm definitely coming back as customer! :)