PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent a return back as the T shirt arrived with holes in ,but the returns address is closed. No item no refund , no replies from emails nobody answers the phone line as its connected to the store that's closed THIS COMPANY IS A SCAM SELLING FAKE OR FAULTY GOODS. DO NOT USE THIS COMPANY YOU HAVE BEEN WARNED.”

Helpful Report

Posted 3 months ago

“Do not buy , they use a return address to the shop when it's no longer open. Had an item returned twice now because shop is closed down”

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Posted 4 months ago

“This shop has closed but using the address for returns , need to know where to end back to Fgs”

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Posted 4 months ago

“hi hooman i want trannners monday week”

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Posted 4 months ago

“Was sent a pair of swimshorts with a fault in the stitching around the pocket, emailed several times and got no reply, and no answer to the customer care line”

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Posted 5 months ago

“Great fast service.”

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Posted 5 months ago

“Excellent service from Pilot absolutely love my Valentino belt, delivered on time”

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Posted 5 months ago

“Great comms, fast delivery. Easy returns and fast refund. Would prefer free returns, but understandable. Thank you 🙏🏼”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“I found a pair of uggs in my size that were sold out everywhere else and they were reduced! Super quick to post, will definitely use again.”

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Posted 5 months ago

“Very very good”

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Posted 5 months ago

“Item as described, excellent quality and much cheaper than anywhere else online. Prompt delivery. Very pleased.”

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Posted 5 months ago

“Easy and speedy transaction, communication also very good....Will definitely use again, a great piece of business.”

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Posted 5 months ago

“Bought a Valentino handbag which I love - customer service replied straight away to any questions I asked and delivery was extremely quick Would definitely use again”

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Posted 5 months ago

“Offer quality products at excellent prices”

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Posted 5 months ago

“Great product at a great price. Extremely helpful customer support and ultra fast shipping. Absolutely fantastic.”

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Posted 5 months ago

“First class service. Great website with excellent clothing. Customer service very helpful.”

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Posted 5 months ago

“Great item, delivered quickly. Always good quality gear from The Pilot A***”

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Posted 5 months ago

“My experience with click collection with pilot clothing is 5 star’s service all the staff members are so professional and knowledgeable of everything they stock on line and in there Leicster store have great summer happy shopping”

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Posted 6 months ago

“Excellent item and service thank you”

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Posted 6 months ago

PILOT is rated 4.7 based on 1,681 reviews