Scum that protect identity thieves and deleted the hackers ip address and email address without taking any action my live Chat was abruptly ended when I questioned rubeneil (live chat agent) about the lack of care netflix has when it comes to this and the neglect they are willing to allow I then called a woman named Ela who informed me that netflix will not do anything about the issues and they will not issue a full refund and they will not and no longer can provide the information I need to protect myself because they conveniently deleted ... netflix says I'm not compromised by the actions of netflix but netflix provided all the information that gloria from New Jersey needs to start stealing credit card ... they sent her a bill wich gloria can now use to apply for credit in my name (with the help of a fake I'd... a product identity thieves have extremely easy access to ) cancel your net flix account now they do not hold up their end of the deal when it comes to your financial security and tell your bank not to update netflix with your new credit card info or netflix will charge you anyways after harassing the bank for payment for three weeks ... the country goes on lockdown and my account crosses the border the same day and they cant charge the credit card for three weeks and no red flags go off in the netflix system ... PLEASE CANCLE YLUR ACCOUNTS FOR YOUR OWN SAFETY!!!!