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“why not put info at the beginning of the show about scenes of sex between people of the same gender to inform viewers.
many programs i needed to stop because i was not informed of that, i am not obliged to watch that, but limited in the number of shows i paid for.”
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“New UK format is vast downgrade
The My List function on Netflix was vastly easier to use than Prime. One could quickly page through my list, jumping down five shows at a time. Netflix just replaced this easy to use format by copying Prime. Now you have to page horizontally on one row. It scrolls slowly and takes a long time to get through a large list. If you go too far, it goes back to the beginning, but you can't scroll back. So you have to go through the list again.
Also, if you delete a show, it goes back to the beginning of the list, rather than to the place where the show was removed. This means you have to start from the beginning of the list and spend a long time scrolling back to where you were in the list. This can take over 30 seconds per deletion with a list of 50 or more shows.
It seems that Netflix did not have anyone test their new format and compare it to the old one. It's vastly less efficient. It wastes extensive customer time. Netflix used to be far easier to use than Prime. But for some reason, they copied the horrible, time wasting Prime format. Why?
Others have complained that the show highlighted on the new My List takes up half the space. Now you can only see 4 shows on the list at a time. Before you could see 15 or 20.
I don't understand how an otherwise good company could make such a poorly thought out decision. They should have gotten feedback from customers before implementing a severe reduction in customer service and utility.”
