Ann McGrath
Facts: Netflix has been double billing me for my services since before April 2017. They bill once in the middle of the month and once at the end of the month. I contacted Netflix when I realized I was being billed twice a month for my account. I had an online chat for this. This whole thing is such joke and Netflix are crooks. I asked for a refund for the double billing and they told me they could only give me six credits. I have been billed in error since before 2017 and they are going to give me $95 dollars when it is closer to $500. I asked to speak to a manager and they said there is no such thing. There is no one else I can talk to. They told me to reach out to paypal for a refund. I did that and paypal said I had to reach out to my bank. My bank said I had to go through paypal. I am truly in the middle of a mess Netflix created. I have never been treated so poorly after being robbed. DO NOT USE THEIR SERVICE, DO NOT GIVE THEM YOUR FINANCIAL INFORMATION.
3 years ago
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