Unfortunately I have to add one star nothing avaliable for worse, if there was it would be in the pathetic region. Placed a birthday order and paid for it 7th December 2021 to be delivered 9th December. 9th December at 14:30 I recieve a phone call from net florist asking if the contact person is a patient at sunward Park Hospital or a does she work thetr. I confirm she works there but has left for the day and request delivery to pls take place the 10th December delivery before 14:00.At 13:30 the 10th December i phone netflorist to confirm a update on the delivery I am informed the parcel is still at the depot its already a day late and they leave it behind again. I request that they please phone the receiver and ask for a change if delivery address. The call center agent phones me back and says arrangemts have been made with the reciever and parcel will be delivered before 8pm that evening This never happened I phone again the11th December at 08:05am i get told they very sorry but the parcel had not been manufactured yet and that it was out on delivery. Company is pathetic and I hope all can read this so that they know how incopatant netflorist is. I want my money back got another company to deliver a different birthday gift for me and it is done all in one day. We're netflorist can't get a simple birthday gift delivered on the day of the birthday. Like I said pathetic