I ordered a birthday combo from Net Florist in PMB and they only delivered the flowers. It was for my moms birthday so i made a point of adding a happy birthday balloon. They did not delivered the combo - and when i called they said they would only give me a credit of R100 ( Let me add cost of balloons on their website is between R150 and R160) They then proceeded to tell me that the credit would only reflect at the end of today and i could only get the balloon if i added an extra R60.00 and that delivery could only take place the following day (Its Friday) I did not get one apology from them - i really expected more and am highly disappointed with their customer service.