i have to say your FINAL SALE policy is NOT customer service friendly and it is NOT well relayed on the website. i believe you should have to check a singular box and agree to a FINAL SALE agreement that is very clearly worded and obvious. i understand that evening wear has a high potential for return fraud; but there is a way to tag your gowns that will discourage customers from attempting to wear and return them. And i have never shopped on any other website in the last 20 years that does not allow returns within a reasonable time period. It is just good customer service to allow a client to try on a piece of clothing that they have never seen in person before with a return grace period.