NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,388 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful dress to wear around Christmas time. Wedding or not. It’s just beautiful. It sparkles and fits nicely. Just needed a little shortening but all in all it’s perfect!”

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Posted 18 hours ago

“I like the dresses so much but it takes very long time to arrive”

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Posted 2 days ago

“When size doesn’t fit, they won’t take them back even though it was never worn.”

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Posted 2 days ago

“I have had the hardest time ordering dresses, the sizes are all weird, and there are no returns except for credit. I am a wedding planner and will not be referring this company to clients.”

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Posted 3 days ago

“We placed an order from you twice. Unfortunately, the first time the size was smaller than requested, and it was difficult to return it while waiting for the correct size. The second time, the order arrived incomplete, and when I contacted you, I was informed that the missing item was unavailable and that a refund would be issued. This put me in a difficult situation right before the occasion, and I had to search for another dress.”

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Posted 3 days ago

We regret to hear about your experience. We understand how disappointing it can be, especially for such an important event. Please contact our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.

Posted 3 days ago

“The dress is beautiful and the color is true to the picture! The sizing is perfect and true to size. The corset allows for some extra space, so you can size down if you’re in between sizes. I’ll be wearing this to an upcoming wedding.”

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Posted 4 days ago

“My wife loved the dress so I earned a lot of Brownie points”

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Posted 5 days ago

“I received the Jovani dress in black color instead of Red. Very disappointing and terrible customer service”

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Posted 6 days ago

We regret to hear about your experience. We understand how disappointing it can be to receive an item that doesn't match your order, especially for such an important event. Please contact our customer service team for further assistance with your order. Your satisfaction is our top priority.

Posted 3 days ago

“I love the dress so much, i was hesitant at first becasue i live in australia, but when i got it i intstantly new it was my dream dress and i ant wait to wear it to formal. It is exactly what i pictured and looks eactly like the picture”

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Posted 1 week ago

“Love it, Thanks!”

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Posted 1 week ago

“European sizes are fitting very well. The dresses and the colours are exactly like the picture. The price and the shipping to Europe almost perfect. Almost, because we have to pay 40% taxes. For example dress 120€, shipping 30€ and than taxes 48€ plus 18€ for DHL. That is to much.”

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Posted 1 week ago

“I have enjoyed both dresses I’ve ordered but they both shed and this last shipment was late even though I paid for a faster shipping.”

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Posted 1 week ago

“Last minute purchase and got it on time! Looked beautiful. Thank you!!”

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Posted 1 week ago

“The dress that was delivered to me was a cheaper version of what was advertised on the website. It was missing an entire layer of skirt fabric.”

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Posted 1 week ago

We regret to hear about your experience. Please don't hesitate to contact our customer service team for further assistance with your order. Your satisfaction is our top priority.

Posted 3 days ago

“Best dressed in the room. Slightly big, Al thought I sized down.”

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Posted 1 week ago

“I was satisfied with my purchase. Quick delivery! Package came in a box, also got a dress hanger and clear plastic bag for the dress. Will definitely be purchasing again.”

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Posted 1 week ago

“The dress was everything I hoped for! I received so many compliments. ☺️ It fit perfectly and was true to size. The material quality is great for the price, and my order arrived on time with cute packaging. Highly recommend!”

NewYorkDress 5 star review on 24th November 2025

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Posted 1 week ago

“I LOVE NEW YORKDRESS”

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Posted 2 weeks ago

“Not god bad chopping”

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Posted 2 weeks ago

“Purchasing at NYD was a great experience, fast and the dress was exactly like the picture that I picked up. Very happy with ma dress!.”

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Posted 2 weeks ago

NewYorkDress is rated 4.3 based on 21,388 reviews