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NewYorkDress Reviews

4.3 Rating 21,541 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,541 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excelent 😍😍😍
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Posted 2 days ago
Dress sales person seemed to have been annoyed with us or had better things to do.
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Posted 2 days ago
Love the dress it sits like a second skin! It is sparkly and the quality of it is good. Just hoped that the stones were more secured on the top. But all in one the dress is stunning :)
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Posted 2 days ago
The dress was beautiful and affordable. The stylist who assisted my daughter with her prom dresses completely understood the assignment. The location was easy to find for out of town shoppers. We drove from MD to get this dress!! It was well worth the trip. Thank you NYC Dress
NewYorkDress 5 star review on 9th May 2026 NewYorkDress 5 star review on 9th May 2026
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Posted 3 days ago
This was mine and my daughter’s first experience with your company. We are felt that it was a good first-time experience. The ordering process was easy. The delivery was as stated. The dress was just as seen on the website. All in all, 5 stars.
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Posted 6 days ago
Exactly the same picture, very beautiful
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Posted 6 days ago
The dress was very long and heavy, but it’s beautiful
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Posted 1 week ago
I really love my dress, fits perfect and looks better then the picure
NewYorkDress 5 star review on 5th May 2026 NewYorkDress 5 star review on 5th May 2026 NewYorkDress 5 star review on 5th May 2026 NewYorkDress 5 star review on 5th May 2026
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Posted 1 week ago
Ordered a dress and it wasn’t what I received. Although I am going to receive a full refund, I am not able to get the dress I ordered. There isn’t help to assist me in finding a new option, just a sorry. Apology was appreciated, no help trying to find a replacement.
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Posted 1 week ago
Super super perfect
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Posted 1 week ago
Exceeded my expectations. My daughter loves her dress and it fits her perfectly. She is prom ready.
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Posted 1 week ago
The dress is beautiful but there is something wrong in your size You suggest my size is 22 , I bought 20 because my size is 14 US , I should have chosen 16 or 18 it will fit good because Ladivine models runs small
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Posted 1 week ago
I just want to say that initially, since it was my first time buying from an online dress store, I was terrified. But New York Dress is an actual boutique, and I ordered a beautiful red Sherri Hill dress that came in on time (~10 days) and in perfect condition. The dress was carefully packaged, spotless, and legitimate. The quality is pristine, and I received my money's worth. As my advice to new buyers looking at the site, make sure you have about 2-3 weeks time in advance to make sure you can get the desired dress size and color before it's sold out. Also, they respond to emails in about a day's time or less from my experience with them. (If you want to order my dress it's Sherri Hill 57638)
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Posted 1 week ago
I was in a bad space about my daughters prom dress because another site promised me a delivery date that never came and I waited weeks for it. My daughters godmother found that the dress was at NYD and gave them a call. We spoke to someone by the name of Samantha. Samantha promised us the dress would be delivered in a day and she was a woman of her words. I was very nervous because I didn’t receive the email confirmation with shipping information that she promised and I called the next day to follow up. I spoke with another rep and she provided me with the confirmation number and the dress was out for delivery. The relief I felt was so gratifying because the dress was delivered on a Friday and my daughters’ prom was that Saturday. The dress was soooo beautiful, nicely packaged, material was quality, and my daughter was so satisfied. I would recommend them to anyone based on my experience and the quality of the dress.
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Posted 1 week ago
Beautiful dress I wore it for my birthday celebration 🥳
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Posted 1 week ago
They have been super helpful, even though they don't refund your money
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Posted 1 week ago
I purchased a dress under 300 and measured my baby before I purchased and I can say the dress was a true fit, it looked like what was portrayed on the website, plus it delivered on time I rate this a 5
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Posted 1 week ago
Travel pretty far coming here thinking they would have a lot of dresses for mother of the bride. I was so disappointed. On their website they have so many dresses and in the store that was really nothing for me except for prom wear the dresses I saw online I was able to purchase, but couldn’t try them on very deceiving and disappointing after making an appointment and this trip.
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Posted 1 week ago
Fast shipping The dress is amazing it’s stunning 🥹💓💓 love it so much
NewYorkDress 5 star review on 29th April 2026 NewYorkDress 5 star review on 29th April 2026
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Posted 1 week ago
Very outdated. Please improve an easier way to return. I feel like returning at other stores takes 2 days max.. while your way takes forever.
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Posted 1 week ago
NewYorkDress is rated 4.3 based on 21,541 reviews