NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,462 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have asked for aa return a dress that was damaged. all the rhinestones fallin profuselyl Leyda Bequer 714-270-7978 leyda@bequers.com”

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Posted 18 hours ago

“The sizing charts are not accurate. I went up a size and the dress was too large. I would go to the store the next time I buy dresses.”

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Posted 1 day ago

“Beautiful dress arrived well packed”

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Posted 1 day ago

“Excellent service”

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Posted 1 day ago

“It's not the color that I ordered”

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Posted 2 days ago

“I was very excieted to receive this dress, but when I got it out of the box, the entire sequins on it was on the floor. I unfortunately did'nt pay attention to your return policy, and now stuck with a very cheap dress that I can't or wear.”

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Posted 2 days ago

“Excellent service. Thank you”

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Posted 6 days ago

“Perfection 👍”

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Posted 6 days ago

“I got the dress with defective and totally different than the picture it’s too long there is no way can anyone wear it like that they will drop off or fall off because of the length of the dress. Also was final sale I can’t return. No more trust in this website.”

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Posted 6 days ago

“The dress was absolutely gorgeous and beautiful quality. Sizing was perfect, and the material was very stretchy. Good shipping and tracking”

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Posted 1 week ago

“The two dresses I received had faulty”

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Posted 1 week ago

“Let me start with timelines- the dress arrived with in 2 business days! The look: the dress was stunning, especially in person! Thank you, thank you! #notearsonpromday”

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Posted 1 week ago

“It came faster than expected and was well taken care of upon arrival. Shipped and packaged professionally! I got a 20w and it fits perfectly but if you have bigger boobs , may consider alterations on the cup but other than that. I love the dress, the color, the material and the style!”

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Posted 1 week ago

“I love that there is a phone number where I can speak to a live person.”

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Posted 1 week ago

“Rate 5…elegant dresses, with affordable price…Excellent customer service…. thank you”

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Posted 1 week ago

“The dress I ordered was made of very good quality. I will order from this company again.”

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Posted 1 week ago

“SATISFAITE”

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Posted 2 weeks ago

“I ordered a dress and the color was way off from what was online. Yes, the dress was on sale…I did miss the statement that said you could not return a dress if on sale or not even get credit. I will own that I missed that…I will recommend you change that. People are ordering online sometimes yes it might not work and you will need to return it. I just don’t understand at the very least at least give credit to buy something else. I guess you knew that dress was WAY off the color you say it is…you knew it will be returned. Not happy with this company. I will not recommend or order again.”

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Posted 2 weeks ago

We’re sorry to hear the dress color didn’t match what you saw online. One of our team members will reach out to you for images shortly. Team NewYorkDress

Posted 1 week ago

“I absolutely love my dress!! It arrived quickly, it was easy to order, it was perfect. The only thing missing to have five stars is that the glitter does fall on my dress, not to the point where my dress is patchy but there was glitter EVERYWHERE. But other than that, it is a sturdy, stunning dress.”

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Posted 2 weeks ago

“The dress was pretty and the fabric was nice, but it ran smaller than their size chart indicated. The return/exchange process wasn’t worth it due to the extra mailing fee, which was not worth it.”

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Posted 2 weeks ago

NewYorkDress is rated 4.3 based on 21,462 reviews