NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,321 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,321 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 26th September 2025

470

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the look I had been looking for.”

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Posted 1 month ago

“Love my dress. Shipping was quick and dress was packaged well. They worked with me on determining size and ability to exchange (didn’t need to return).”

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Posted 1 month ago

“I ordered an MNM Couture dress and was extremely disappointed when it arrived. The dress looked nothing like the photo shown on their website—it was poorly packaged, wrinkled, and honestly looked like a used dress. For something that was supposed to be brand new and high quality, this was unacceptable. To make matters worse, I had to spend an additional $800 just to have the dress altered and repaired enough to make it look somewhat presentable. For the price paid, I expected much better quality and professionalism. Very disappointed with this purchase.”

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Posted 1 month ago

We sincerely apologize for the disappointment you experienced with your MNM Couture dress, Masi. It’s disheartening to hear that the dress did not meet your expectations in terms of quality and presentation. We always aim to provide our customers with exceptional products, and we appreciate your feedback as it highlights areas where we need to improve. Please feel free to reach out to our customer service team, as we would love to assist you further and ensure a better experience in the future. Warm regards, Team NewYorkDress

Posted 1 month ago

“Amazing experience and crazy fast shipping. Quality was exceptional.”

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Posted 1 month ago

“I bought a dress online that I returned because it looked awful on me. The return policy is rough you have to return them so quickly for store credit, which I did and then I bought another dress of less value. It worked, wasn’t great and was still very expensive. Then I bought another dress with the remaining credit that wasn’t as expensive. It’s okay, really not that nice. I will never buy another dress from here, the return policy is so frustrating. I think you really have to go in person to make sure you love it before buying. Do not recommend.”

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Posted 1 month ago

“This dress was incredible. Amazing price and quality I did not expect the dress to be so heavy but expensive looking. Wowwwww 10/10!!!”

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Posted 1 month ago

“Good service and good price :)”

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Posted 1 month ago

“Dress was as it was listed on the site, absolutely beautiful. I only give 3 stars because of the packaging. When you spend $400 on a dress you would at least expect it in some sort of garment bag and secured in the package. It came on a plastic hanger with what looked like a trash bag over it, and because the dress was all beaded and very heavy it was all smashed at the bottom of the box. Not exactly what I was expecting when I opened the box but thank goodness the dress wasn’t damaged to the point I couldn’t fix (a few stones fell out of the beading)”

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Posted 1 month ago

“The product was as shown in the pictures and the delivery was fast”

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Posted 1 month ago

“Azme is the best! She picked a beautiful dress for me”

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Posted 1 month ago

“great”

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Posted 1 month ago

“Ok”

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Posted 1 month ago

“Very fast”

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Posted 1 month ago

“It is good”

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Posted 1 month ago

“Runs small This design needs more room on the upper half.. If you have a chess, the design goes around the arm, see any more inches to allow for fit.”

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Posted 1 month ago

“I”

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Posted 2 months ago

“Nice”

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Posted 2 months ago

“Thank you”

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Posted 2 months ago

“Beautiful dress”

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Posted 2 months ago

“Great”

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Posted 2 months ago

NewYorkDress is rated 4.3 based on 21,321 reviews