NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,388 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

478

Anonymous

Anonymous // 01/01/2019

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“Dress was perfect!”

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Posted 2 weeks ago

“Beautiful dress!! The quality is amazing!”

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Posted 2 weeks ago

“cheap dresses, horrible customer service”

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Posted 2 weeks ago

“We purchased this dress for my daughter’s homecoming and it was absolutely stunning!”

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Posted 2 weeks ago

“I ordered two dresses from NYD, but I didn't like the look or fit of one of them. The return process was seamless, and I was promptly issued store credit for my next purchase. They also respond to emails very quickly. I’ll definitely be shopping with them again!”

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Posted 2 weeks ago

“Beautiful dresses and great service! Recommend!”

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Posted 2 weeks ago

“The Mac Duggal dress was so pretty, I got so many compliments from people”

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Posted 2 weeks ago

“Extremely pleased with the dress. The only thing that I would mention is that it gives off colour. My nails were black around the edges after touching it. And I could not get the stain off. Thankfully, it was a fake press on the nails, so I just ripped them off the next day. Ha ha. Except from that the dress is stunning and very comfortable and light to wear. Will definitely purchase again.”

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Posted 2 weeks ago

“Received my dress with a tear In it. Spent 1k on the dress and all i received was $100. Very unimpressed with this business and will never buy from them again.”

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Posted 2 weeks ago

“They are dishonest,I bought a dress on line and it was not fitting me ,I returned it they giving me hard time for my refund,trying to give me gift card instead of refunding me and the dress was expensive Don’t trust this company”

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Posted 3 weeks ago

“Very pleased with my returned excellent service thank you”

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Posted 1 month ago

“Sell petite lengths?”

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Posted 1 month ago

We wish to kindly advise we do not carry petite sizes.

Posted 1 month ago

“This place is just horrible!!!! I ordered a green dress for a wedding and they sent me a blue!!!!!! I was In shock!!!!! Wrong color and horrible quality!!!! I had to find another dress in four days!!! The costumer service was terrible and they were not gentle or polite!!! Never more!!!!!!!!”

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Posted 1 month ago

We regret to hear about your experience. Please reach out to our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.

Posted 1 month ago

“The quality is so good. The beading and sewing are very high quality. The fabric is durable and thick. The sizing is all over the place though, I had to get double my usual size.”

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Posted 1 month ago

“I stumbled on NewYorkDress when I had to find a red dress for a gala. I was absolutely amazed at the choice of gowns, styles, and the range of prices. I will definitely get my next dress from NewYorkDress!!!”

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Posted 1 month ago

“I never got the dress it was lost in the mail or some sort of mishap and NewYorkDress was very rude and didn’t help me at all I wasted over 300$”

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Posted 1 month ago

We regret to hear about your experience. Please reach out to our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.

Posted 1 month ago

“The dress wasn’t the same as in the showroom.”

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Posted 1 month ago

We regret to hear about your experience. Please reach out to our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.

Posted 1 month ago

“it was exactly what we ordered, came quickly. Very happy will look here again.”

NewYorkDress 5 star review on 20th October 2025

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Posted 1 month ago

“Allow returns with a refund to allow customer time for fitting and not just rely on how dress looks on a model”

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Posted 1 month ago

“Super impressed with the dress :)”

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Posted 1 month ago

NewYorkDress is rated 4.3 based on 21,388 reviews