NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,541 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress is extremely long and very heavy — it really only works for someone very tall. Due to the beading and material, there is no way to alter or adjust it. Also, please be aware of this website’s return policy. They only offer store credit, not refunds. I returned the item a few days ago and still haven’t received any response from customer service. At this point, I have neither received my credit nor any communication, which is very frustrating. I feel forced to purchase something else from this website against my preference.”

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Posted 1 month ago

We’re sorry to hear about the fit and the trouble with our return process. We understand how frustrating this can be. We’re glad to help resolve this. It looks like our team responded to your message and provided you with the solution. Please check your email. Kind regards, Team NewYorkDress

Posted 4 weeks ago

“The dresses are exactly as shown in the pictures. The sizing is perfect, and the quality is excellent. Very satisfied with this order!”

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Posted 1 month ago

“The dress fits beautifully and is as per the picture”

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Posted 1 month ago

“This dress is fire! Felt like a princess and the service was first class. If you need a model, sign me up!”

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Posted 1 month ago

“Excellent service. Our experience was easy and successful!”

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Posted 1 month ago

“Don’t receive my grown yet but it looks beautiful on line”

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Posted 1 month ago

“Return policy is horrible”

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Posted 1 month ago

“Super friendly, fast and the dress was gorgeous”

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Posted 1 month ago

“Exactly how the picture showed it. We purchased it online. The sizing chart was accurate. I will say, however, it is very, very long for most average height women even if they wear a 3 inch heel. So unless you are about 5 foot 10, you will probably have to alter it. It is very beautiful, however, so we will keep it and see what we can do with the length”

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Posted 1 month ago

“Romeo exudes pleasantness and remarkable patience. The showroom is absolutely stunning and creates a comforting atmosphere. I wholeheartedly urge you to visit NY Dress for an unforgettable experience. You will certainly not be let down, and be sure to request Romeo's assistance for an exceptional visit.”

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Posted 1 month ago

“I found this dress at an in-person store for $250. I bought from NYD after I saw the 170 dollar price difference. The dress is almost exacltly the same as the in-store one. There were a few things that were not as high quality, such as the stiching holding the clasp above the zipper coming loose, but other than these incredibly minor details, the dress is amazing. I also didn't really like any of the color options very well, so I bought the lightest one (rose) and dyed it. The dress dyes nicely too.”

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Posted 1 month ago

“The Dress is perfect. I am usually a size medium but I went up a size due to having bigger hips and it was perfect. I’m 5-7 170lbs”

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Posted 1 month ago

“I love my dress it fits perfectly”

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Posted 1 month ago

“Everything was good and it came very fast and it was true to size which was nice”

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Posted 1 month ago

“I have not received my package and I would like my money back.”

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Posted 1 month ago

“horrible. was sent completely wrong dress and size.”

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Posted 1 month ago

We’re sorry to hear you received the wrong dress and size. We’d like to help resolve this quickly. Please reply with your order number and a photo of the item you received. We can arrange an exchange for the correct size or a refund per our policy. Once we have your details, we’ll send you the return instructions. Kind regards, Team NewYorkDress

Posted 4 weeks ago

“Thank you, I love the dress and the service is excellent.”

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Posted 1 month ago

“The dress fits well. I usually wear a US 12, and this dress fits like a true 12. Love it.”

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Posted 1 month ago

“We had an excellent experience with our stylist Eden. She is so uplifting and motivating. Customer service also amazing communications with emails. Excellent experience. Thank you Only issue is 45 min sessions not enough time had to book 2 back to back”

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Posted 1 month ago

“This is the second dress I’ve ordered from NewYorkDress and the service is always amazing. The dresses always arrive in perfect condition and the shipping is always so fast. Not only that, but many online dress shops I’ve seen are not very user friendly, but NewYorkDress is so easy to use. 10/10”

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Posted 1 month ago

NewYorkDress is rated 4.3 based on 21,541 reviews