NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,476 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will arrive too late”

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Posted 5 days ago

“Good”

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Posted 5 days ago

“Hhh”

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Posted 1 week ago

“Not sure”

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Posted 1 week ago

“Godd”

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Posted 1 week ago

“Where is my order”

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Posted 2 weeks ago

“Shipping was bad box open , it was raining dress wet”

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Posted 2 weeks ago

“Bdbdbsnsbdbdb”

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Posted 2 weeks ago

“The dress was not what we ordered”

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Posted 2 weeks ago

“Sequence falling off the gown”

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Posted 2 weeks ago

We're sorry to hear that the sequins on your gown have been an issue, Wilma. This is certainly not the quality we expect for our dresses. Please reach out to our customer service team so that we can assist you in resolving this matter. Thank you for bringing this to our attention!

Posted 2 weeks ago

“All sequence falling off the gown.”

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Posted 2 weeks ago

“Not true to size”

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Posted 3 weeks ago

“great customer service thank you.”

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Posted 3 weeks ago

“ok”

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Posted 4 weeks ago

“Shipping takes WAY too long.”

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Posted 4 weeks ago

“Sample dresses were torn and in bad shape. Location was hard to get to and very seedy. Completely inflexible on return.”

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Posted 1 month ago

We're sorry to learn that your experience with our sample dresses was not up to standard, Michele. Your feedback on the condition of the dresses and location is valuable, and we strive to improve in these areas. If you have any further concerns or would like to discuss this matter in more detail, please don’t hesitate to reach out to our customer service team. Thank you for sharing your thoughts!

Posted 1 month ago

“Runs vwey small”

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Posted 1 month ago

“idk”

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Posted 1 month ago

“Gyg”

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Posted 1 month ago

“Size guide was unfortunately very misleading. Size down!”

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Posted 1 month ago

NewYorkDress is rated 4.3 based on 20,476 reviews