NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,298 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 21st August 2025

465

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed”

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Posted 1 week ago

“I ordered an MNM Couture dress and was extremely disappointed when it arrived. The dress looked nothing like the photo shown on their website—it was poorly packaged, wrinkled, and honestly looked like a used dress. For something that was supposed to be brand new and high quality, this was unacceptable. To make matters worse, I had to spend an additional $800 just to have the dress altered and repaired enough to make it look somewhat presentable. For the price paid, I expected much better quality and professionalism. Very disappointed with this purchase.”

Helpful Report

Posted 1 week ago

We sincerely apologize for the disappointment you experienced with your MNM Couture dress, Masi. It’s disheartening to hear that the dress did not meet your expectations in terms of quality and presentation. We always aim to provide our customers with exceptional products, and we appreciate your feedback as it highlights areas where we need to improve. Please feel free to reach out to our customer service team, as we would love to assist you further and ensure a better experience in the future. Warm regards, Team NewYorkDress

Posted 1 week ago

“Beading falling off, too heavy”

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Posted 2 weeks ago

“Not sure yet if it's suitable for me. A bit glitzy but I will try it on and see how it feels. The fabric is rough. I will look at your inventory and see if there's another dress to exchange for just in case.”

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Posted 2 weeks ago

We appreciate your honest feedback, Maritza! We're glad to hear you're considering trying on the dress, as fit and comfort are our priorities. We're sorry to hear about the roughness of the fabric, and we'll certainly take your comments into account. Please feel free to explore our inventory for alternatives as well. We hope you find the perfect dress for your needs! Warm regards, Team NewYorkDress

Posted 1 week ago

“Good”

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Posted 1 month ago

“Non pleasant experience”

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Posted 1 month ago

“Making an Oder is really a very long process , need definitely an optimization”

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Posted 1 month ago

“The dress looks just like the picture, material is high quality. However the material is very uncomfortable. It's a 3 layer dress, too hot to wear in the summer. The dress is heavy and very long. Unless you're above 5'9, it will need alterations. The beads in the dress will rub on the side on your arms, if wore for several hours the friction will tear your skin. I regret buying the dress for this reason. I will never wear it away.”

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Posted 1 month ago

“Need to return please”

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Posted 1 month ago

“Good”

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Posted 1 month ago

“Good”

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Posted 2 months ago

“Very disappointed. The dress is pretty and fit well but it is not made well, every time i touched it, it felt like it was going to fall apart. I wore it and literally 5 minutes later the sewing at the zipper started falling apart and had to sew it back myself bc i was leaving to go to a weeding. I was so stressed trying to keep it from falling apart. I would not recommend”

Helpful Report

Posted 2 months ago

Hi Qendresa, We're truly sorry to hear about your experience with the dress. It’s disappointing to know that the quality didn’t meet your expectations, especially under such time-sensitive circumstances. Your feedback regarding the sewing issues is important to us and will be shared with our team to improve future product quality. We appreciate you bringing this to our attention, and we hope to serve you better in the future. Kind regards, Team NewYorkDress

Posted 2 months ago

“Na”

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Posted 2 months ago

“To small”

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Posted 2 months ago

“Incorrect size chart”

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Posted 2 months ago

“Ee”

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Posted 2 months ago

“Zipper bulges in the back”

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Posted 2 months ago

“sizes run big”

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Posted 2 months ago

“We expected another color less vibrant than the one we got, I think you should review the picture because you don't have it accurate”

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Posted 3 months ago

“Shipped late”

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Posted 3 months ago

NewYorkDress is rated 4.3 based on 21,298 reviews