NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,635 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email

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NewYorkDress 5 star review on 26th October 2026

481

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality is not that great”

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Posted 2 days ago

“The dress runs very small. I normally wear a size 12, so I ordered my usual size, but unfortunately, it was too tight and did not fit as expected. I was disappointed with the sizing. I recommend ordering a size up and checking the size chart carefully before”

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Posted 2 weeks ago

“I ordered two dresses that cost almost $400 each, so I expected premium packaging. Instead, I was shocked when they arrived. The way they were packaged looked like something you'd expect for a $15 dress from TEMU, not a luxury item. It was very disappointing and did not match the price or quality I was expecting.”

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Posted 3 months ago

“2 weeks and still until now I didn’t receive my order. And No idea when I will receive it as I will leave Canada soon and still I didn’t get it.”

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Posted 4 months ago

We’re sorry to hear your order hasn’t arrived yet and that you’re unsure when it will be delivered. Please contact our support team with your order number so we can look into the status of your shipment and help you from there. Kind regards, Team NewYorkDress

Posted 4 months ago

“Dress sales person seemed to have been annoyed with us or had better things to do.”

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Posted 5 months ago

“Travel pretty far coming here thinking they would have a lot of dresses for mother of the bride. I was so disappointed. On their website they have so many dresses and in the store that was really nothing for me except for prom wear the dresses I saw online I was able to purchase, but couldn’t try them on very deceiving and disappointing after making an appointment and this trip.”

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Posted 6 months ago

“The dress with detatchable sleeves is flimsy and they will come off even when you dont want them too. I just wore it sleeveless.”

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Posted 6 months ago

“How! One of dress color was incorrect, I have purchased two items: 1 ladivine dusty blue cd803 and 1 ladivine lavender and I received the incorrect one ladivine expresso 7446 in place of ladivine lavender. I would like to know if there is a compensation policy for this case, please keep in mind I’m in Argentina and the product return is not possible. Thanks.”

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Posted 6 months ago

“The dress is extremely scratchy makes it uncomfortable to wear”

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Posted 7 months ago

“The two dresses I received had faulty”

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Posted 8 months ago

“One star from me. The dress I ordered did not fit well. And they have the most ridiculous return policy and process. Unfortunately, I cannot get a refund and have to use store credit if my return is approved so unfortunately I'll probably have to use them again but otherwise I would definitely NOT buy from them again.”

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Posted 8 months ago

We’re sorry to hear the dress didn’t fit and that our return policy caused frustration. This information is listed on our website before checkout. Kind regards, Team NewYorkDress

Posted 8 months ago

“The dress wasn't a good fit. It fit smaller then the size. The photos made the dress look sleek and flowing it wasn't and I was unable to return it.”

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Posted 8 months ago

“I am very disappointed that you do not allow returns on your dresses that are ordered on line. This is not competitve in the market. I wont be buying from NYD again”

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Posted 9 months ago

We’re sorry to hear you’re disappointed with our return policy. We do offer returns for exchange and store credit which is what our agent offered when you reached out. Please let us know if you would like to exchange or return your item. Kind regards, Team NewYorkDress

Posted 9 months ago

“Hello, I have contacted you that sent me the wrong color, even on the order the color was sienna in the picture. But you sent me rose mauve. No one ever got back to me about it.”

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Posted 9 months ago

“The dress seemed out of proportion the top was very big and the bottom fit better”

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Posted 10 months ago

“When size doesn’t fit, they won’t take them back even though it was never worn.”

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Posted 10 months ago

“The dress that was delivered to me was a cheaper version of what was advertised on the website. It was missing an entire layer of skirt fabric.”

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Posted 11 months ago

We regret to hear about your experience. Please don't hesitate to contact our customer service team for further assistance with your order. Your satisfaction is our top priority.

Posted 10 months ago

“Received my dress with a tear In it. Spent 1k on the dress and all i received was $100. Very unimpressed with this business and will never buy from them again.”

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Posted 11 months ago

“I visited New York where your store was and bought a dress for almost $900 but they didn’t have my size they said would send one by mail but what I received was the same small dress that didn’t fit I had to take it to a tailor to fixe it and made me pay another $700 just to make it my size I am so disappointed I have not much time left to spend on this matter but never again you guys not reliable and I am not happy with the outcome.”