NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,709 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,709 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t receive the dress yet”

Helpful Report

Posted 1 day ago

“Nothing like the picture”

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Posted 1 day ago

“Not the greatest”

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Posted 2 days ago

“The wrong dress came. A blue dress I selected in the pic and a black came. How can you show a blue dress in my cart but sent a black :( I really needed it for an event.”

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Posted 2 days ago

“I cannot review until I receive my order,”

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Posted 2 days ago

“beads are falling apart, looks like a one time wear. if you dryclean it , the beads will disglue it self. I am 130 lb and 5'3.. i wear a size small top. and with this dress i couldn't zip it pass by back. I am 3-4 inches short of un able to zip up. very disappointed.. fit the hip but not the breast. And I'm Asian And that says alot about my size..”

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Posted 2 days ago

“Not good quality dress and bad smell”

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Posted 3 days ago

“I asked for a refund because the dress does not fit and they told me I am not eligible for a refund because the dress is on sale. I was not aware of this and it’s really not good customer service experience I only bought the dress because I thought it would look like the picture it doesn’t at all and I’m not asking for anything but my money back .”

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Posted 4 days ago

“Not yet”

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Posted 4 days ago

“You sent black. I ordered it in gold. I need to return it. Please share how I do this - very disappointing”

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Posted 5 days ago

“I have to return it”

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Posted 5 days ago

“NA”

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Posted 5 days ago

“Bad attention”

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Posted 5 days ago

“I didn’t receive the dress yet”

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Posted 6 days ago

“Muy mala atención al cliente, no les importa ayudar después q compras”

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Posted 1 week ago

“The pictures are digitally advanced and quality of dress is very poor I am requesting a refund and sending dress back. I am a fashionista the quality of the dress is very poorly made I’m very disappointed because this dress was to attend a wedding.”

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Posted 1 week ago

“bad work, dont work on sunday or saturday”

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Posted 1 week ago

“You sent black. I ordered gold. Time is of the essence. Advise on how to return and replace asap”

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Posted 1 week ago

“You delivered the dress in black and I ordered the gold - how for I return and gs s the right how sent?”

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Posted 1 week ago

“To early to say anything”

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Posted 1 week ago

NewYorkDress is rated 4.3 based on 20,709 reviews