NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,192 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,192 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping takes longer than expected”

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Posted 1 day ago

“Why do you ask for a review before we get the item? I am 79 years old and computers and phones were not something we were trained on in school! I will let you know how many stars I give you whenever my granddaughters get the items.”

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Posted 3 days ago

“Very heavy! Does not look like the picture”

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Posted 5 days ago

“Where is my order”

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Posted 5 days ago

“Ty”

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Posted 6 days ago

“Description didn’t represent the dress’s actual appearance and design at all.”

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Posted 1 week ago

“Hhh”

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Posted 1 week ago

“Not same dress the color that they send me horrible dark rose”

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Posted 1 week ago

“Don’t ever use DHL to deliver packages”

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Posted 1 week ago

“Only one dress came to me after your delay I want to return the money back of the second dress Ladivine CD776CL”

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Posted 1 week ago

“I never received a dress so the worst! I paid almost $300 tax and delivery and never been delivered”

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Posted 1 week ago

We're truly sorry to hear that you didn't receive your dress, Alma. We understand how frustrating this situation must be for you, and we appreciate you bringing it to our attention. Please reach out to our customer service team so we can help resolve this matter for you as quickly as possible. Warm regards, Team NewYorkDress

Posted 1 week ago

“Have not received my order yet”

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Posted 2 weeks ago

“Did not receive the package”

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Posted 2 weeks ago

“Defective”

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Posted 2 weeks ago

“I haven't received my package !!”

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Posted 2 weeks ago

We're really sorry to hear that your package hasn't arrived yet, Diane. We understand how disappointing this can be, and we appreciate you letting us know. Please contact our customer service team so we can help you look into this matter and find a solution as soon as possible. Warm regards, Team NewYorkDress

Posted 1 week ago

“poorly sewn and sizing”

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Posted 2 weeks ago

“I never ordered the dress, they ordered it without my permission.”

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Posted 2 weeks ago

“Items bought and paid for while in stock but purchases cancelled for lack of items. Occurring too frequently.”

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Posted 3 weeks ago

“A”

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Posted 3 weeks ago

“Purchased this dress, purchased all my accessories around the color yellow and NOW its not available!!!!”

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Posted 3 weeks ago

NewYorkDress is rated 4.3 based on 21,192 reviews