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NewYorkDress Reviews

4.3 Rating 21,321 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,321 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 26th September 2025
Anonymous
NewYorkDress 5 star review on 19th September 2025
Terri-Lynn Fite
NewYorkDress 5 star review on 19th September 2025
Anonymous
NewYorkDress 5 star review on 19th September 2025
Alice Wright
NewYorkDress 5 star review on 19th September 2025
Madeleine Feuillette
NewYorkDress 5 star review on 21st August 2025
Aurelia Rivas
NewYorkDress 5 star review on 20th August 2025
Anonymous
470
Anonymous
Anonymous  // 01/01/2019
Where is my order
Helpful Report
Posted 2 months ago
Ty
Helpful Report
Posted 2 months ago
Description didn’t represent the dress’s actual appearance and design at all.
Helpful Report
Posted 2 months ago
Hhh
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Posted 2 months ago
Not same dress the color that they send me horrible dark rose
Helpful Report
Posted 2 months ago
Don’t ever use DHL to deliver packages
Helpful Report
Posted 2 months ago
Only one dress came to me after your delay I want to return the money back of the second dress Ladivine CD776CL
Helpful Report
Posted 2 months ago
I never received a dress so the worst! I paid almost $300 tax and delivery and never been delivered
Helpful Report
Posted 2 months ago
We're truly sorry to hear that you didn't receive your dress, Alma. We understand how frustrating this situation must be for you, and we appreciate you bringing it to our attention. Please reach out to our customer service team so we can help resolve this matter for you as quickly as possible. Warm regards, Team NewYorkDress
Posted 2 months ago
Have not received my order yet
Helpful Report
Posted 2 months ago
Did not receive the package
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Posted 2 months ago
Defective
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Posted 2 months ago
I haven't received my package !!
Helpful Report
Posted 2 months ago
We're really sorry to hear that your package hasn't arrived yet, Diane. We understand how disappointing this can be, and we appreciate you letting us know. Please contact our customer service team so we can help you look into this matter and find a solution as soon as possible. Warm regards, Team NewYorkDress
Posted 2 months ago
poorly sewn and sizing
Helpful Report
Posted 3 months ago
I never ordered the dress, they ordered it without my permission.
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Posted 3 months ago
Items bought and paid for while in stock but purchases cancelled for lack of items. Occurring too frequently.
Helpful Report
Posted 3 months ago
A
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Posted 3 months ago
Purchased this dress, purchased all my accessories around the color yellow and NOW its not available!!!!
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Posted 3 months ago
D dresss looks like it's been worn, no eye to hook it on and smells old
Helpful Report
Posted 3 months ago
Too late shipping
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Posted 3 months ago
Cheap looking material.
Helpful Report
Posted 3 months ago
NewYorkDress is rated 4.3 based on 21,321 reviews