NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,713 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress doesn't look like the image. The picture on the website has ostrich feathers and has pink lining. However, the lining is same color as blue but no feathers at all.”

Helpful Report

Posted 1 month ago

“Poor”

Helpful Report

Posted 1 month ago

“Poor”

Helpful Report

Posted 1 month ago

“Annoying that this review screen always pops up when I follow the link to check my order status.”

Helpful Report

Posted 1 month ago

“Kept changing the dates and they won’t guarantee the date you’ll actually be getting your dress”

Helpful Report

Posted 1 month ago

“The dress gems are falling off like they’ve been glued on.”

Helpful Report

Posted 1 month ago

We're sorry to hear that the gems on your dress are falling off, Savannah. This is certainly not the quality we stand by. Please reach out to our customer service team so we can assist you in resolving this issue. Thank you for bringing this to our attention!

Posted 1 month ago

“Waitinf”

Helpful Report

Posted 1 month ago

“?? ???? ?????? ??? ??? ????? ???? ?????”

Helpful Report

Posted 1 month ago

“n/a”

Helpful Report

Posted 1 month ago

“Poor customer service”

Helpful Report

Posted 1 month ago

We're sorry to hear about your experience with our customer service, Dhoha. This is not the level of service we strive to offer our customers. Please reach out to our support team so we can address your concerns and improve your experience. Thank you for your feedback!

Posted 1 month ago

“Na”

Helpful Report

Posted 1 month ago

“Good”

Helpful Report

Posted 1 month ago

“Good”

Helpful Report

Posted 1 month ago

“Poor and inaccurate description of item / delivery time .”

Helpful Report

Posted 1 month ago

We're sorry to hear that you found the item description inaccurate and were disappointed with the delivery time, Abby. This is not the experience we aim to provide. Please reach out to our customer service team so we can assist you further and ensure a better experience in the future. Thank you for your feedback!

Posted 1 month ago

“Gt”

Helpful Report

Posted 1 month ago

“Need to change shipping method and does not allow me”

Helpful Report

Posted 1 month ago

“Not structured material unfortunately”

Helpful Report

Posted 1 month ago

We're sorry to hear that you found the material of your dress to lack structure, Talia. This is not the quality we aim for in our products. Please reach out to our customer service team so we can assist you further and ensure a better experience. Thank you for your feedback!

Posted 1 month ago

“Nn”

Helpful Report

Posted 1 month ago

“Dress is way too small”

Helpful Report

Posted 1 month ago

“The dress wasn't even close to the color on your site. It was a completely different material than what was portrayed. There was glitter all over it which also wasn't shown online. The threading at the bottom was all shredded when I took it out of the box. Very disappointing to pay over $500 for a beautiful dress and receive something completely different. Had to go buy my daughter a different dress which cost me $600. Of course you don't offer returns/refunds, now I know why. It's because you can't stand by your product. So disappointing ? The only positive I can say is that the shipping was very fast.”

Helpful Report

Posted 1 month ago

We're truly sorry to hear about your experience with the dress, Barbara. We understand how disappointing it can be when a product doesn't meet your expectations. Your feedback regarding the color, material, and quality is very important to us. Please reach out to our customer service team so we can assist you further and work towards a resolution. Thank you for your comments, and we appreciate your understanding.

Posted 1 month ago

NewYorkDress is rated 4.3 based on 20,713 reviews