NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,198 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sure the dresses are pretty but it does NOT make up for the fact that the dress is late I paid for 2 DAY shipping 5 DAYS ago about to be SIX and my dress is STILL NOT HERE this is honestly so ridiculous and it’s not like I got a email or a call saying it got delayed literally NOTHING I want my money back.”

Helpful Report

Posted 2 months ago

“Shipping not accurate”

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Posted 2 months ago

“Wrong dress was delivered”

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Posted 2 months ago

“Incorrect dress given”

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Posted 2 months ago

“W”

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Posted 2 months ago

“H”

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Posted 2 months ago

“It looks like a cheap Halloween custom hopefully they have a customer service to return”

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Posted 2 months ago

“Sizing is off of this dress! Way to big!!!”

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Posted 2 months ago

“Slow service”

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Posted 2 months ago

“The dress does not fit need to exchange”

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Posted 2 months ago

“15 days without shipment This is unprofessional”

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Posted 2 months ago

We're truly sorry for the delay in your shipment, Waleed. We understand how frustrating this can be, and it's certainly not the level of service we aim to provide. Please reach out to our customer service team, and we'll do our best to resolve this issue for you as quickly as possible. Thank you for your feedback! Warm regards, Team NewYorkDress

Posted 2 months ago

“I’ve ordered a lot of dresses all in size 8, and I can’t zip this one up”

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Posted 2 months ago

“It took the wrong card Even when I put the correct card in”

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Posted 2 months ago

“Can’t see where my dress is”

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Posted 2 months ago

“Please, I need to return the dress I ordered because it arrived in a different color than the one I ordered.”

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Posted 2 months ago

We're very sorry to hear that the dress you received arrived in a different color than what you ordered, Solanyer. We understand how disappointing this must be. Please contact our customer service team so we can help you with the return process and ensure the situation is resolved to your satisfaction. Thank you for your feedback! Warm regards, Team NewYorkDress

Posted 2 months ago

“The dress is not the color I ordered. Please, I need to return it so they can exchange it for the color I initially ordered.”

Helpful Report

Posted 2 months ago

“Not The dress is not the color I ordered. Please, I need to return it so they can exchange it for the color I initially ordered.”

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Posted 2 months ago

“The dress is not the color I ordered. Please, I need to return it so they can exchange it for the color I initially ordered.”

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Posted 2 months ago

“El color Que llego no era el que escogi”

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Posted 2 months ago

“Non”

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Posted 2 months ago

NewYorkDress is rated 4.3 based on 21,198 reviews